“He Says; She Says”
Communicating Effectively with the Opposite Sex
Roberts & more enhance organizational effectiveness
by helping men and women understand and communicate more effectively
with each other. These insights translate into
- Stronger Teams
- Motivated Employees
- Greater Satisfaction
- Better Results
Based on the work of Deborah Tannen, John Gray, Martha Barletta, Julia
Wood, Faith Popcorn and others, Roberts & more describes
the different styles and behaviors of men and women and then applies
them to every day work situations. Clients learn communications
strategies to improve performance, achieve better results, promote
teamwork, increase satisfaction, build positive relationships, resolve
conflicts and improve morale. By blending effective female and
male communications patterns, employees will be better able to contribute
to a workplace environment of mutual trust and respect.
Whether you are a supervisor, a subordinate or a peer, these strategies
will help you be successful in your career. Whether
you are a small business owner or a corporate executive, these strategies
will help increase profitability and strengthen reputation.
Why is this topic important?
“Women are deeply integrated into the workplace,
are more educated on average than men, and often earn as much as
or more than men.” (Barletta, 2003)
65% of all women are in the workforce
60% of personnel/labor relations executives are women
51% of corporate purchasing agents are women
41% of managerial positions are held by women
46% of MBAs are awarded to women
57% of college degrees are awarded to women
56% of college students are women
50% of law school and medical school graduating classes are women
47% of individuals with assets over $500,000 are women
30% of women outlearn their husbands
80% of consumer spending decisions are made by women
70% of the new enterprises founded in the last decade are owned by
women
Men and women think and act differently
Professionally, both men and women both work hard and seek status,
rewards and recognition. In the workplace, they both strive
to build respect and trust, but they communicate and behave in very
different ways. Understanding these differences and responding
appropriately can significantly increase the chances for a successful
interaction. Successful employee interactions comprise
the foundation for successful organizations.
Generally speaking….
- Men focus on power, hierarchy, competition and individual performance;
women focus on people, relationships, win-win positions and
team performance.
- Women seek the perfect decision; men seek a good decision.
- Men communicate
to convey information; women communicate to connect with others.
- Women base decisions on personal experience, research and observation;
men base decisions on facts, law and rules.
- Men think, then speak;
women think out loud.
- Women are more oblique in their communications;
men are more direct.
- Men lead with the conclusion, then explain how
they reached it; women explain the background
they have gathered leading to their conclusion.
- Women seek help and
advice; men don’t want help, especially
unsolicited.
- When angry men yell; women sulk.
- Women embrace problems seeking
a solution, if possible; men try to “fix” problems.
- Men
prioritize and execute in a linear manner; women multi-task.
- And the
list goes on……
Understanding gender differences
in the workplace is essential for…
- All employees
- Human resources professionals
- Job applicants
- Hiring agents
- Managers and supervisors
- Anxious, nervous and/or unhappy employees
- Employees seeking a promotion
- New employees building workplace relationships
- Employee communications
professionals
- Sales managers
- Diversity program managers
- Corporate lawyers
Call 763-553-0023 for more information on consulting services, seminars
and workshops.
